We’re committed to getting your order to you quickly and reliably. Please review our shipping policy below for full details on how we process and deliver your purchases.

 

Processing Times

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your confirmation email. You’ll receive a notification when your order has shipped.

Please note that during high-volume periods (e.g. holidays, product launches), processing times may be slightly delayed.

 

Domestic Shipping

We currently ship within the United States. Shipping options and estimated delivery times will be displayed at checkout.

Shipping Rates & Estimates
Shipping charges for your order will be calculated and displayed at checkout. We offer free shipping.

• Free Shipping (3–5 business days)

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Order Tracking

Once your order has shipped, you’ll receive an email with a tracking number and link to follow your package. Please allow up to 48 hours for the tracking information to update.

 

Shipping Delays

We are not responsible for shipping delays caused by carriers, weather, or other factors beyond our control. If your order is taking longer than expected, feel free to reach out—we’re happy to help however we can.

 

Incorrect Shipping Information

Please double-check your shipping address at checkout. We are not responsible for orders lost due to incorrect or incomplete shipping information. If you realize there’s a mistake, contact us as soon as possible at support@heathydration.com, and we’ll do our best to help.

 

Damaged or Lost Packages

If your package arrives damaged or doesn’t show up within the expected timeframe, please contact us within 5 days of the expected delivery date. We’ll work with the shipping carrier to resolve the issue.

 

International Shipping

We currently do not offer international shipping. We hope to expand soon—stay tuned!

 

Questions?

For any questions related to shipping, please reach out to us at support@heathydration.com. We’re always happy to help.