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Privacy Policy

Effective Date: 6/6/2025
Last Updated: 6/6/2025

At Heat Hydration, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

 

What Type of Information Do We Collect?

We receive, collect, and store any information you enter on our website or provide us in any other way. This may include:

  • Personally identifiable information: name, email address, password, phone number, billing and shipping address, and payment details (including credit card information).

  • Automatically collected information: your Internet Protocol (IP) address, login data, browser type, time zone setting, device information, page response times, browsing behavior, and session duration.

  • Communication data: product reviews, messages, feedback, and customer support interactions.

We may also collect personal data from cookies, web beacons, and tracking technologies.

 

How Do We Collect Information?

We collect personal information through:

  • Forms you fill out on our site (e.g. contact forms, registration forms, newsletter sign-ups).

  • Transactions and purchases made on our store.

  • Direct communication with us via email or chat.

You are not obligated to provide personal information; however, refusing may limit your access to certain site features or services.

 

Why Do We Collect Such Personal Information?

We collect your information to:

  • Provide and operate our services.

  • Process and fulfill orders.

  • Respond to your inquiries and offer support.

  • Send marketing updates, promotions, and other relevant communications (only if you’ve opted in).

  • Analyze and improve our website performance and user experience.

  • Comply with legal obligations and resolve disputes.

 

How Do We Store, Use, Share, and Disclose Your Personal Information?

Your personal data is stored on secure servers behind firewalls. Payment information is encrypted and processed via trusted third-party providers in compliance with PCI-DSS standards.

We may share your information with:

  • Third-party service providers such as payment processors, hosting services, shipping companies, and marketing platforms.

  • Legal authorities if required to comply with applicable laws and regulations.

We do not sell or rent your personal information to third parties.

 

How Do We Communicate With Our Site Visitors?

We may contact you via:

  • Email (for order confirmations, support, newsletters, promotions)

You can opt out of marketing communications at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.

 

How Do We Use Cookies and Other Tracking Tools?

Our website uses cookies and similar technologies to:

  • Understand site usage and traffic patterns

  • Remember your preferences and improve site functionality

  • Enable secure transactions

Third-party services, such as Google Analytics, may also collect data through cookies and tracking tools. These services have their own privacy policies and data handling procedures which we do not control.

You can manage or disable cookies through your browser settings.

 

How Can Site Visitors Withdraw Their Consent?

If you no longer want us to process or store your data, you may:

We will respond promptly and delete or modify your personal data as requested, subject to any legal or contractual obligations.

 

Privacy Policy Updates

We reserve the right to update this Privacy Policy at any time. Changes will take effect immediately upon posting. We encourage you to review this page regularly to stay informed of any updates.

 

Questions and Contact Information

If you have any questions about this Privacy Policy or wish to access, correct, amend, or delete any personal information we have about you, please contact us:

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